Last updated: October 18, 2026

At Urban Alcove, we are committed to providing a secure and transparent checkout experience. This Payment Policy explains the payment methods, currency, charges, and payment processing terms that apply to purchases made through urbanalcove.com.

Accepted Payment Methods

Available payment methods include:

• Major credit and debit cards
• Apple Pay
• Google Pay
• Shop Pay
• PayPal

The payment options available for your purchase will be displayed during checkout. Certain digital payment methods may only appear when supported by your device, browser, or location.

Currency, Pricing, and Order Total

Prices may be displayed in U.S. dollars (USD), British pounds (GBP), or Australian dollars (AUD), according to your selected market. The payment currency and final order total are confirmed at checkout before you pay.

Applicable taxes, discounts, and the final order total will be displayed during checkout before payment is submitted. Urban Alcove provides free shipping on all orders and does not charge additional shipping or handling fees.

Promotions, discount codes, and automatically applied offers are subject to the conditions displayed with the offer. Discounts cannot be combined unless the offer expressly states otherwise.

Automatically converted prices may change with exchange rates. Market-specific pricing adjustments and rounding may also apply. Your bank or payment provider may charge its own currency-conversion or international-transaction fees, separately from charges made by Urban Alcove.

When Payment Is Collected

Payment is authorized and captured when your order is placed. Once payment has been successfully processed, an order confirmation will be sent to the email address provided during checkout.

An order is not considered confirmed until payment has been successfully processed and an order confirmation has been issued.

Payment Security

Payment information is processed securely through Shopify and its authorized payment providers. Shopify maintains PCI DSS compliance for payment processing, and checkout pages use SSL/TLS encryption to help protect personal and payment information during transmission.

Urban Alcove does not directly store complete credit or debit card information.

Declined or Unsuccessful Payments

If your payment is declined or cannot be processed, your order may not be completed. Please verify that your payment and billing information is correct, try another available payment method, or contact your bank or payment provider for assistance.

Urban Alcove does not control payment declines issued by banks, card issuers, or third-party payment providers.

Pricing Errors

If we identify a genuine pricing error before accepting an order, we will contact you to explain it. We will not charge a higher price without your agreement. If you do not wish to proceed, or we cannot fulfill the affected item, we will cancel it and refund any payment collected. Any action concerning an accepted order remains subject to applicable law.

Contact Us

If you have questions about a payment, charge, or order, please contact us:

Email: support@urbanalcove.com
Phone: 512-364-0201

We normally respond within 24 hours.

Business Information

Urban Alcove is operated by:
   Andrew T. Lyons
   Street: 5715 Sam Houston Circle
   City: Austin
   State/Region: TX
   Country: United States
   Zip Code: 78731
   Email: support@urbanalcove.com
   Phone: +1 512-364-0201

Urban Alcove is an online retailer and does not operate a public storefront at this address.